Delivery fees
Our delivery fees are based on mileage, directness of routes, and our own personal driving experiences.
Scheduling
Scheduling is never easy! We regret we cannot commit to a time of day; however, we will do our best to indicate AM or PM.
Process
It is not necessary that you be present for your delivery. Provide us with instructions at the time of purchase, mark the area with a designated item and we will do everything in our power to see that your needs are met. Please note we cannot be responsible for product delivered in the wrong area if the area was not properly marked.
Check the area
When deciding where you would like your materials dumped, please check the area for overhead wires, low tree limbs, etc. Also take into consideration the height clearance required by our trucks while dumping. Class 1 or 2=15′ ht clearance, Class 3=20′ ht clearance, Class 4=25’–30′ ht clearance. Forklift width is approx. 9 ft. wide.
Truck
Unless a particular truck size is specified, for scheduling purposes, Landscapers Depot reserves the right to send a truck that may be larger than necessary to complete your order.
We can't deliver
Sorry, we cannot deliver 1/2 yards.
Cancellations or changes
We require 24 hours notice for any cancellations or changes. Less than 24 hrs. notice of cancelation will result in a $25.00 cancellation fee
Fuel
WITH FLUCTUATING FUEL COSTS WE RESERVE THE RIGHT TO ASSESS A FUEL SURCHARGE
Alternate delivery area
Last but not least, in the wet weather the ground is very soft. Our heavy trucks cannot always go where your car, pickup truck or garden tractor can go. It is very important that you have an alternate delivery area planned.